Returns & Refunds Policy
At Bosworths Garden Centre, we want you to be delighted with your home and garden purchases. If you are not entirely satisfied, you can return most items within 28 days of purchase for an exchange or a full refund.
Check Eligibility
Ensure your item is in its original packaging, unused, and accompanied by a valid proof of purchase or receipt.
Contact Our Team
For online orders, please email our customer service team with your order number to initiate the return process before sending any items back.
Return the Item
Bring your item directly to our garden centre service desk or ship it back to our returns department using a tracked courier service.
Receive Your Refund
Once we have inspected the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing